Refund policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Items must be unworn, unwashed, with tags attached, in original packaging. For hygiene reasons, swimwear must be tried on over underwear with the hygiene liner intact.

To start a return, contact support@lunamar.shop with your order number; items returned without prior request will not be accepted.

Once we receive and inspect your return, approved refunds are processed to the original payment method within 5–10 business days.

For exchanges, return the original and place a new order once approved.

Inspect your order on arrival and contact support@lunamar.shop immediately if the item is defective, damaged, or incorrect.

LunaMar is operated by AMARAL ECCAPS LLC, 911 E Atlantic Blvd, STE 101, Pompano Beach, FL 33060, United States.